.nav-item.active{color:#fff;background-color:#2554e6}.nav-item.active:hover{background-color:#2554e6}.pill-amazon{color:#c2410c;background:#fff7ed}.pill-royal_mail{color:#b91c1c;background:#fef2f2}.pill-dpd{color:#9f1239;background:#fff1f2}.pill-internal{color:#475569;background:#f1f5f9}.status-new{color:#1d4ed8;background:#eff6ff}.status-in_progress{color:#a16207;background:#fefce8}.status-awaiting_buyer{color:#6d28d9;background:#f5f3ff}.status-awaiting_courier{color:#c2410c;background:#fff7ed}.status-resolved{color:#15803d;background:#f0fdf4}.prio-low{background:#94a3b8}.prio-medium{background:#3b82f6}.prio-high{background:#f59e0b}.prio-urgent{background:#ef4444}.case-row{cursor:pointer;transition:background .12s}.case-row:hover{background:#f8fafc}.case-row.selected{background:#eef4ff;border-left:3px solid #2554e6}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#94a3b8}.bubble-inbound{background:#fff;border:1px solid #e2e8f0}.bubble-outbound{background:#eef4ff;border:1px solid #d9e6ff}.bubble-note{background:#fefce8;border:1px dashed #fde047}.fade-in{animation:.2s fadeIn}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}